Shipping Policy

At SCHWUA, we aim to provide you with reliable and efficient shipping services. Please review our shipping policy to understand our shipping procedures, delivery times, and related information.

Free Shipping

Enjoy free standard shipping on all orders within the United States.

Shipping Methods and Delivery Times

We offer the following shipping options:

Standard Shipping: Delivery within 5-14 business days.
Expedited Shipping: Delivery within 3-7 business days. Additional charges apply.

Note: Delivery times are estimates and may vary depending on your location and external factors such as weather conditions or carrier delays.

Order Processing

Orders are processed and shipped Monday through Friday, excluding holidays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

Shipping Restrictions

Currently, we only ship within the United States. We do not ship to P.O. boxes, APO/FPO addresses.

Address Accuracy

Please ensure that your shipping address is correct and complete to avoid delays or delivery issues. SCHWUA is not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Delays

While we strive to deliver your order within the estimated time frames, unforeseen circumstances such as severe weather, natural disasters, or other events may cause shipping delays. We will notify you of any significant delays affecting your order.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as soon as possible.

Contact Us

If you have any questions about our shipping policy or need further assistance, please contact us at: support@schwua.net

Our customer service team is available Monday to Friday from 10:00 AM - 6:00 PM (PST).

Thank you for choosing SCHWUA. We appreciate your business and are committed to providing you with a smooth and efficient shipping experience.